Expert Data Analytics (EDA) is the leading technology services firm specializing in the design, implementation, and management of Omnichannel Analytics solutions. EDA is comprised of consultants that bring to bear real-world implementation experience that deliver results – results aligned with your businesses goals and objectives.

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Expert Data Analytics, LLC.

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Driving customer satisfaction through agent performance management

Crawl – Walk – Run: Successful Speech Analytics Implementations

EDA Corporate Data Sheet

The top 5 reasons why speech analytics implementations fail

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